If I applied for previous Discretionary Grant allocations, may I apply again?

Yes, all applicants who fulfil the criteria set out in the call for application specifications  may apply, whether their previous applications were successful or not.

If I have applied in another 2024-25 SSETA Discretionary Grant Call for Applications, can I use the same username and password on this one?

No, you must create a new profile for this Discretionary Grant Application.

If I currently have a contract with the Services SETA, may I apply?

Yes.

Is my company still eligible to apply if they have foreign nationals in the management structure?

Yes. Your company is eligible to apply. The company has to be registered & based in South Africa; the learners have to be based in South Africa as well.

Why do we need to submit all these documents?

Services SETA requires complete and up to date information on applicants to ensure a just and equitable allocation process with applicants who meet the necessary compliance requirements.

Can I nominate someone to make enquiries and/or apply with the Services SETA on my behalf?

Yes. Services SETA will require written authority from the company nominating a representative to conduct dealings with Services SETA in relation to the discretionary grant process. A template (Form 1b – Declaration of Authorised Person) is provided for this purpose.

How do we identify which documents to complete?

The application form contains instructions which will guide the applicant through each stage of the application.

Is there an alternative to the current electronic method of applying?

No. If applicants are unable to complete this application; they are urged to visit their nearest provincial office for assistance.

When will we know about the outcome of our application?

The internal processes of evaluation and due diligence will take place before allocations are made. Due to the fact that this might not happen at the same time for all entities, there will be no communication on any application’s status until all applications have been evaluated and allocations have been made. Should you not hear from Services SETA within +/- 90 days, please consider your application as unsuccessful

Other applicants have received communication about their applications, why have I not received any communication from SSETA?

It is possible that the email has been delivered to your junk/spam folder, as some servers reject bulk emails. Please check that this is not the case. However, not all applicants will receive communication at the same time until the final closure of the process. Please be patient in awaiting communication relating to your application.

The DG Helpdesk cannot assist us track the progress of our applications. How do we know whether we have been successful or not?

The function of the DG Helpdesk is to assist with queries specifically related to the completion of the applications and submission thereof. Once an application is submitted, the DG Helpdesk cannot track its progress through evaluation.

Which companies are eligible for Tax exemptions?

Non-profit Organisations, Public Benefit Organisations and Recreational Clubs. Companies have to apply for tax exemption. Please visit the SARS website for more information on tax exemptions.

My Tax clearance certificate expired on the day I submitted my application, what implications could this have on my application?

If the tax clearance certificate is expiring or expired within the application window, you are still required to upload it and submit it together with your application. Should your application be successful,you will be required to submit an updated one.

What are the implications of not having a valid BEE Certificate or exemption letter?

The applicant will be flagged as Level 9 (non-complaint) contributor. This has no impact on you being permitted to continue in the application process, but it may negatively affect your evaluation scoring.

What companies are eligible for BEE exemption?

If your company has had a Turnover of less than R10 million (in the last 12-month period) it is exempt.

What qualifies as a valid BEE certificate?

We require a valid certificate issued by a SANAS accredited body, and must be valid at time of submission. A letter from Rating Agencies, lawyers, accountantsetc. will not suffice.

Any enterprise with a total annual revenue of up to R10 million, qualifies as an Exempted Micro-Enterprise (EME). An EME is required to obtain a sworn affidavit or a Companies and Intellectual Property Commission (CIPC) issued certificate.

A measured entity with total annual revenue of more than R10 million but less than R50 million qualifies as a Qualifying Small Financial Institution (QSFI). A QSFI that is more than 50% black owned or at least 51% Black Owned, or 100% black owned, is only required to obtain a sworn affidavit. All other QSFIs will be required to obtain a verification certificate.

I am having challenges completing one of the sections of the application form. Could you assist?

Please contact the Services SETA DG Helpdesk on email dgenquiries@serviceseta.org.za. Alternatively, you may approach your nearest Services SETA office for assistance. Contact details of the provincial offices are available on the website.

I cannot upload a file / document, when the progress bar is about to reach 100% I receive an error message. What should I do?

The problem encountered may be related to your browser and / or internet connection speed. This typically occurs when the data speed is slow. Please keep trying or alternatively connect to a faster network. If the problem persists, please visit your nearest Services SETA Provincial office and make use of their facilities.

I have submitted my application but received an error message, what should I do?

It is possible that you may have had a time-out or connectivityue. Please try to resubmit. If this problem continues, please contact the Services SETA DG Helpdesk for assistance.